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//Assistant General Manager – Manpower Services Company

==> Job Responsibilities:

- Assist the General Manager in overseeing the overall operations of the manpower supply business and ensuring smooth day-to-day activities.
- Develop and maintain strong relationships with clients, contractors, and key stakeholders to support business growth and customer satisfaction.
- Manage manpower mobilization, deployment, and workforce planning in accordance with client requirements and project schedules.
- Monitor recruitment activities, including sourcing, screening, interviewing, and onboarding of employees.
- Ensure compliance with Saudi labor laws, company policies, contractual obligations, and regulatory requirements.
- Coordinate with HR, Operations, Finance, and Administration departments to ensure efficient service delivery.
- Supervise employee relations matters, including attendance, performance, grievances, disciplinary actions, and employee welfare.
- Review and approve manpower proposals, quotations, contracts, and service agreements before submission to clients.
- Monitor project manpower utilization and ensure timely replacement and mobilization of employees when required.
- Support business development activities by identifying new opportunities and participating in client meetings and negotiations.
- Oversee payroll coordination, invoicing, timesheets, and payment follow-ups with clients.
- Prepare operational reports, manpower status reports, performance analyses, and management presentations.
- Ensure all employee documentation, including Iqama, GOSI, medical insurance, and work permits, remains valid and compliant.
- Manage and resolve client concerns, operational issues, and workforce-related challenges promptly and professionally.
- Assist in developing company strategies, operational policies, and procedures to improve efficiency and profitability.
- Monitor company KPIs, service quality standards, and operational performance to achieve business objectives.
- Lead, mentor, and supervise departmental managers and staff to maintain a productive and professional work environment.
- Perform any other duties assigned by the General Manager to support the company's growth and operational success.

==> Key Skills & Competencies:

- Strong leadership and team management skills
- Excellent communication and negotiation abilities
- Knowledge of manpower supply and outsourcing operations
- Understanding of Saudi labor regulations and compliance requirements
- Strategic planning and problem-solving skills
- Client relationship management
- Financial and operational reporting
- Proficiency in Microsoft Office and ERP systems

==>Preferred Qualifications:

- Bachelor's Degree in Business Administration, Human Resources, Management, or a related field.
- 5–10 years of experience in manpower supply, outsourcing, recruitment, or workforce management.
- Experience in the Saudi Arabian manpower industry is preferred.
- Fluent in English; Arabic language skills are an advantage.