تنبية عام: لا تقوم بتحويل اى مبالغ مالية مقابل التوظيف اذا كنت تتقدم لشركة من خلال احدي مكاتب التوظيف نرجوا الاطلاع على ترخيص المكتب وزيارته اذا امكن قبل دفع اى رسوم.

تنبية عام: لا تقوم ابدا بأعادة ارسال اى اكواد يحاول المعلن ارسالها لك على الجوال ويطالبك باعادة ارسالها له وعليك الابلاغ عن الاعلان فور حدوث ذلك لنقوم بحظر المعلن واغلاق الاعلان.

We are seeking a proactive, organized, and customer-focused Admin & Customer Relations Executive to join our growing team in Jubail. The ideal candidate will have hands-on experience in the events, exhibitions, production, or experiential marketing industry and will play a vital role in client coordination, business development support, administration, and project execution.
The successful candidate should possess excellent communication, organizational, and relationship management skills, with the ability to convert enquiries into business opportunities while ensuring seamless coordination between clients, vendors, and internal teams.

Key Responsibilities
Customer Relationship Management
Act as the primary point of contact for clients and respond promptly to enquiries.
Build and maintain strong relationships with existing and prospective clients.
Understand client requirements and coordinate with internal teams to provide suitable solutions.
Conduct regular follow-ups to convert enquiries into confirmed projects.
Maintain high levels of customer satisfaction throughout the project lifecycle.

Business Development Support
Generate new business leads through networking, referrals, cold calling, digital platforms, and market research.
Identify potential clients and business opportunities within the events, exhibitions, corporate, government, and industrial sectors.
Schedule client meetings and presentations for the sales team.
Assist in preparing business proposals and presentations.

Sales Coordination
Prepare professional quotations, proposals, costing summaries, and commercial documentation.
Coordinate negotiations and support the sales team during the closing process.
Follow up on quotations until project confirmation.
Maintain accurate sales pipelines and enquiry trackers.

Administration
Manage office administration and maintain organized documentation.
Prepare contracts, purchase requests, invoices, and project files.
Maintain customer databases, CRM records, and project documentation.
Coordinate meetings, appointments, and correspondence.
Prepare reports, MIS updates, and management presentations.

Project Coordination
Coordinate with production, design, logistics, procurement, and operations teams.
Track project timelines and ensure timely delivery.
Liaise with vendors and suppliers regarding project requirements.
Support event planning, setup coordination, and execution when required.

Documentation & Reporting
Maintain records of enquiries, quotations, proposals, contracts, and project status.
Prepare weekly and monthly sales and administration reports.
Monitor customer feedback and recommend service improvements.

Candidate Profile
Essential Qualifications
Bachelor's Degree or Diploma in Business Administration, Marketing, Event Management, Hospitality, or a related field.
Minimum 3–5 years of relevant experience in:
Events & Exhibitions
Production
Experiential Marketing
Advertising & Branding
Event Management

Required Skills
Strong understanding of the events and production industry.
Proven ability to generate leads and convert them into business opportunities.
Experience preparing quotations, proposals, and commercial documentation.
Good understanding of project coordination and client servicing.
Excellent negotiation and customer relationship management skills.
Strong administrative and organizational abilities.
Excellent verbal and written communication in English.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Experience with CRM software is an advantage.
Ability to work independently while managing multiple projects simultaneously.

Preferred Attributes
Positive, energetic, and customer-oriented personality.
Strong interpersonal and presentation skills.
Professional appearance and communication.
Ability to work under pressure and meet deadlines.
Commercial awareness and attention to detail.
Team player with excellent problem-solving skills.

Key Performance Indicators (KPIs)
Number of qualified leads generated.
Quotation turnaround time.
Proposal conversion ratio.
Customer satisfaction and retention.
Revenue contribution from new and existing clients.
Timely project coordination and documentation.
Accuracy of administrative records and reporting.
Response time to customer enquiries.

Additional Mandatory Requirements
Must possess a valid Saudi driving licence.
Must own a reliable personal vehicle and be willing to use it for client meetings, site visits, vendor coordination, and other business-related travel within the Eastern Province.
Willingness to travel across Jubail, Dammam, Al Khobar, Dhahran, Ras Tanura, and nearby regions as required.
Flexible to work extended hours, weekends, and public holidays based on event schedules and project requirements.
Candidates with prior KSA,GCC experience in the Events, Exhibitions, Production, or Experiential Marketing industry will be given preference.

Employment Details
Location: Jubail, Eastern Province, Kingdom of Saudi Arabia.
Industry: Events, Exhibitions, Production & Experiential Marketing.
Experience: 3–5 years.
Employment Type: Full-Time.