Royal Dyar Hotels and Resorts Management Ltd, Medina, Kingdom of Saudi Arabia — Central Commissioner April 2012 – August 2012 Managed the day to day tactical and long term strategic activities within the business. Conducted cost, schedule, contract performance, variance, and risk analysis. Reduced and controlled expenses by improving resource allocation, Reviewed and approved billing invoices, and expense report Royal Dyar Hotel, Medina, Kingdom of Saudi Arabia — Central Commissioner Sep 2012 – July 2013 Provide Customer service to a wide variety of clients and Fulfilled the company's defined customer experience by maintaining a friendly and customer-focused approach. Abdullah Al Mohaissin For Hotels and Resorts Company, Medina, Kingdom of Saudi Arabia — Receptionist / Mar2014 – Nov2014 Welcoming and processing guest check-in and check-out. and Friendly and professional manner with the desire to help others. Nazalait Institution of Construction and Architectural, Medina, Kingdom of Saudi Arabia — Secretary / Mar 2014 – NOV 2014 Processing word and providing other office technology support to the organization. Furthermore, Composing, typing, proofreading, and later distributing memorandums, reports, spreadsheets, presentations, routine letters, and other materials for correspondence. Besides, creating a calendar and keeping track of the appointments for Executives Saudi ATU Trading Limited Company, Medina, Kingdom of Saudi Arabia — Sales Assistant at Prince Mohammed Bin Abdelaziz International Airport / Nov2014 – Feb 2016 Provided service to all customers who entered the store. Additionally, showcase my love of customer service by ensuring they received the knowledge of all store promotions and special offers. Taiba Hotel, Millennium Hospitality Management Group, Medina, Saudi Arabia— Receptionist / May 2018 – July 2018 Enhanced the customer experience when entering and walking through the office by focusing on sincere greetings, productive conversations, and active listening. Elaf Company LTD, Medina, Kingdom of Saudi Arabia — Guest Relation Director / Jan 2019 Cooperate with other foreign and Local Companies, Responding, and Communicate with customers via Mails and Phones. Also Marketing on Social Media while developing the Business of the Company and achieve the budget. Also Provided support to the Sales Manager. Similarly, Managing the guest relations team including reception staff and concierges to ensure all standards are working essentially there were multiplied takes Coordination and management of communications between guests and staff and follow-up to ensure those customer problems are resolved and oversee check-in and check-out procedures including reservations and financial transactions.